Terms of Business

These Terms of Business set out the general terms under which Oregan Financial Services Ltd t/a Blackthorn Capital (“the Firm”) will provide Financial Advisory services to you and the respective duties and responsibilities of both the Firm and you in relation to such services. Please ensure to read these terms thoroughly and if you have any queries please contact the Firm for clarification.

Regulatory Status with the Central Bank of Ireland

Oregan Financial Services Ltd t/a Blackthorn Capital is regulated by the Central Bank of Ireland as an Investment Intermediary under Section 10 of the Investment Intermediaries Act 1995, (as amended) (‘IIA’) under the European Communities (Insurance Mediation) Regulations, 2005 as an Insurance Intermediary. Copies of the Firm’s regulatory authorisations are available on request. The Central Bank of Ireland holds registers of regulated firms and you may contact the Central Bank of Ireland on            1890 777 777 or alternatively visit their website at www.centralbank.ie to verify the Firm’s credentials.

Codes of Conduct

The Firm provides advice on an independent basis and complies with the Consumer Protection Code, the Fitness & Probity Standards and Minimum Competency code produced by the Central Bank of Ireland. This Code offers protection to consumers and can be found on the Central bank’s website www.centralbank.ie.

Services

As an Independent Financial Advisory firm, Oregan Financial Services Ltd t/a Blackthorn Capital is authorised by the Central Bank of Ireland to provide financial advice on a ‘fair analysis of the market’ basis. The Firm provides financial advice to consumers, which includes advice in relation to Investments, Pensions (Pre & Post Retirement) and Life & Serious Illness Cover. The Firm is authorised to receive and transmit orders to Product Producers in relation to shares in companies or bonds that are listed on a stock exchange, Prize Bonds, Units or Shares in undertakings for Collective Investment Schemes including Unit Trusts and UCITS, Tracker Bonds, Insurance Policies and Personal Retirement Savings Accounts. The Product Producers that the Firm transacts business with are listed in this document.

Regular Reviews

We may review the policies you take out on a periodic basis to ensure that you are kept informed as to their benefit and to check whether they are still suitable for your needs. As your circumstances change, your needs will change – you should advise the Firm of these changes and request a review of the relevant policies to ensure that you are provided with up to date advice and have products best suited to your needs.  Failure to contact the Firm in relation to changes in your circumstances, or request a review, may result in you having inappropriate Investments, Funds and/or insufficient Life / illness Cover. 

Default on Payments by Clients

Product Producers may withdraw benefits or cover in the event of default on payment due under policies of insurance or other products arranged for you. We would refer you to your policy documents or product terms for the details for such provisions.

Commission & Charges

Oregan Financial Services Ltd t/a Blackthorn Capital is remunerated for its services either by way of Fees paid by the client or Commissions received from a Product Producer relating to a product placement the company arranges on your behalf. It is possible to combine these methods depending on your preferred method for payment. Fees are calculated on a time-cost basis, which will be determined by the nature and complexity of the work being undertaken. The fees range from €250 per hour for Qualified Financial Advisors and their support staff (QFAs) to €400 per hour for Directors. If a fee is to be charged, this will be discussed and agreed prior to the Firm commencing work for you. You will not be charged a fee without prior knowledge of the fee amount or basis.

Conflicts of Interest

It is the policy of the Firm to avoid conflicts of interest in providing you with advisory, insurance and investment business services. If this is not possible, we will notify you as soon as practicable after we become aware of the conflict of interest and you may rest assured that you will be treated fairly where such a conflict is unavoidable.

Complaints

The Firm requests that any complaint relating to its services should be made in writing. The firm will acknowledge the complaint within 5 business days of the complaint being received and the matters raised will be fully investigated. On completion of the investigation the Firm will provide you with a written report of the outcome. In the event that you are still dissatisfied with the handling or, or response to, your complaint, you are entitled to refer the matter to the Financial Services Ombudsman or Pensions Ombudsman. A full copy of the Firm’s complaints procedures is available on request.

Third Party Presence at Meetings

The Firm recognises that some customers are experienced investors and may not want, or require a third party presence at meetings. The Firm is always agreeable to the attendance of a third party at a meeting for all customers and would advise a third party presence for investment products, particularly where the customer has no previous investment experience or in other circumstances such as ill health or bereavement.

Data Protection

Oregan Financial Services Ltd t/a Blackthorn Capital complies with the requirements of the Data Protection Acts, 1988 and 2003. The data which you provide to us will be held on a computer database and paper files for the purpose of proving advice and arranging transactions (as requested) on your behalf. The information that you have provided will be treated as strictly private and confidential and retained by the Firm for the purpose of advising you in relation to Financial Services matters or as required by law. You have a right to request a copy of this information at any time and to have any inaccuracies in the information corrected. Records of all transactions will be retained in accordance with current legislation. In order to provide ongoing financial advice in relation to items which the Firm considers may be of interest the Firm may contact you in the future by way of letter, email or telephone call. If you do not wish to be contacted in relation to same, please tick the box in the Terms of Business acknowledgement letter.

                                            Investor Compensation Scheme

The Firm is a member of the Investor Compensation Scheme operated by the Investor Compensation Company Limited (‘ICCL’). The Investor Compensation Act, 1998 provides for the establishment of a compensation scheme and the payment, in certain circumstances, of compensation to certain clients (known as eligible investors) of authorised investment firms, as defined in the Act. The ICCL was established under the 1998 Act to operate such a compensation scheme and the Firm is a member of this scheme. Compensation may be payable where money or investment instruments owed or belonging to clients and held, or in the case of investment instruments, administered or managed by the Firm cannot be returned to those clients and there is no reasonable foreseeable opportunity of the Firm being able to do so. A right to compensation will arise only;

§   If the client is an eligible investor as defined in the Act; and

§   If it transpires that the Firm is not in a position to return client money or

              investment instruments owned or belonging to the clients of the Firm; and

§   To the extent that the client’s loss is recognised for the purposes of this Act.

The maximum compensation payable under this scheme is the lesser of 90% of the amount of the loss as recognised for the purposes of the Investor Compensation Act, 1998 or compensation up to €20,000. For further information, you can contact the ICCL on 01 224 4955.

Governing Law

The laws of Ireland apply to all services and the Irish Courts will have exclusive jurisdiction over dispute any.                            

                                       List of Product Producers – Life & Pensions

  • Aviva
  • BCP Asset Management Ltd
  • Cantor Fitzgerald
  • J&E Davy
  • Friends First Life Assurance Company Ltd
  • Harvest Financial
  • Irish Life Assurance plc
  • Independent Trustee Company
  • Newcourt Retirement Fund Managers Ltd
  • New Ireland Assurance Company plc
  • Permanent TSB
  • Royal London
  • Standard Life Assurance Company
  • Scottish Mutual International Ltd
  • Wealth Options Ltd
  • Zurich Life Assurance                            Version 18 24042017